Refund policy

ZAVERO – Return & Replacement Policy

We accept return or replacement requests within 7 days of delivery only if the product is:

• Defective or not working properly
• Damaged during delivery
• Different from the product ordered

Customers must contact ZAVERO within 7 days of delivery and provide the order details along with clear photos/videos of the product and packaging.

The product must be returned with its original packaging, accessories and other items received with the order.

Products damaged due to misuse, accidental damage, water damage, physical damage after delivery, or normal wear and tear are not eligible for return or replacement.

After receiving and inspecting the returned product, ZAVERO will provide a replacement or refund, as applicable.

Change-of-mind returns, incorrect product selection, or products that are no longer wanted are not eligible for return.

For return or replacement assistance, please contact ZAVERO through the contact details provided on our website.